Learn how Viva México Inmobiliaria collects, uses, protects, transfers, and stores your personal information.
Viva México Inmobiliaria, with address at calle 2da Norte 205, block C, Colonia Sector Reforma A, Puerto Escondido, Municipality of San Pedro Mixtepec, District of Juquila, State of Oaxaca, has developed a privacy policy intended to help you understand the way in which your personal information is collected, used, transferred, and stored, in accordance with Article 16 of the Mexican Constitution and in compliance with the Federal Law on Protection of Personal Data Held by Private Parties.
Therefore, we inform you that we are responsible for the processing, use, and protection of your personal data in our possession.
In the exercise of this authority, we have appointed Gabriela Valencia Ramírez, at the same address indicated above, as the person in charge of processing such data and handling your request to revoke consent for the processing of your personal information or to exercise your ARCO rights.
You may contact the data officer at that address, by phone at 9541383288, or by email at vivamexicoinmobiliaria@gmail.com.
Your personal data will be used depending on the particular case in which it is provided or collected, always in accordance with this Privacy Notice or its updates, in order to fulfill the following necessary purposes:
By making this privacy notice available to the data subject and if no objection is expressed, it shall be understood that the data subject grants the responsible party consent to process the personal data provided and/or those that may be provided in the future for the purposes established herein.
We collect the data subject’s personal data through direct and/or personal delivery by any means of contact between the data subject and the responsible party or its data processors.
We may also collect personal data indirectly through publicly accessible sources and other sources permitted by law, such as telephone directories or public internet databases, and such use will be for the purpose previously consented to.
The personal data that will be collected and processed includes:
Investigations and actions deemed necessary may be carried out in order to verify, through any third party, agency, or authority, the truthfulness of the data provided.
Your personal data will be processed based on the principles and duties established in the law: lawfulness, consent, information, quality, purpose, loyalty, proportionality, responsibility, confidentiality, and security.
The confidentiality of your personal data will be maintained by establishing and effectively maintaining administrative, technical, and physical security measures to prevent damage, loss, alteration, destruction, improper use, access, or disclosure.
Your personal data will be used to fulfill obligations arising from a commercial legal relationship that you may have or may come to have with us, that is, to provide the requested services and products, enforce and/or execute a contract, carry out statistical purposes, report changes or new products or services related to those contracted or acquired, evaluate service quality, determine the quality of our products and services, exchange information necessary to address internal audits, external audits, and audits by authorities, as well as for commercial, technical, advertising, and/or business prospecting purposes, grant benefits, comply with obligations undertaken with our clients, and carry out internal studies on consumption habits.
Your personal data will be used for the purposes necessary for the commercial legal relationship with the responsible party, to evaluate you and, where appropriate, hire you in the future as a supplier, maintain control of our contracted suppliers and their services for subsequent registration and administration in systems, as well as to transfer your personal data to third parties under the terms of this privacy notice.
Your personal data will be used to fulfill obligations arising from the employment relationship created with you, as well as for personnel administration; creation of employee files; creation of employee medical records; payroll payment and administration; payment of benefits, wages and compensation, bonuses, reimbursements, pensions, insurance, and others; insurance procurement; documentation and control of the assignment of computer and communication assets; internal audits; creation of corporate email accounts; preparation of the company directory; assignment of work tools; assignment of usernames and passwords; ensuring compliance with confidentiality obligations and other employment obligations; verification of personal and employment references; and contacting your relatives, economic dependents, and/or beneficiaries in case of emergency.
Likewise, we inform you that we may use your personal data for other purposes, provided that they are compatible with and may be considered analogous to the foregoing.
The images obtained by the video cameras located within our facilities are for your safety and that of all our visitors and collaborators, through their permanent supervision or monitoring.
The images are kept for a maximum of 30 days for security reasons, after which they are permanently deleted.
To enter our facilities, we ask you to provide your full name, the name and department of the person you are visiting, and the company you come from.
To verify your identity, we may request a valid official identification, which will remain in our custody while we provide you with a visitor badge.
We inform you that on our website we use cookies, web beacons, or other technologies through which it is possible to monitor your behavior as an internet user, as well as to provide you with a better service and experience when browsing our website.
The personal data we collect through these technologies will be used for statistical purposes, marketing, and to facilitate faster user access to the site.
The cookies of www.vivamexicoinmobiliaria.com are associated solely with an anonymous user and their computer, and do not provide references that allow personal data of the user to be deduced.
The personal data we obtain from these tracking technologies includes the following:
To learn how these technologies can be disabled in major browsers, please consult the corresponding settings in Google Chrome, Internet Explorer, and Safari.
In preparing contracts with third parties, such as lease agreements, professional services agreements, and others of a similar nature, we undertake to respect and adequately process the resulting personal information necessary to enter into such agreements, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.
With this privacy notice made available to the contracting parties, and without any objection being expressed regarding its content, it shall be understood that express consent exists through the signing of such contract.
If you wish to limit the use or disclosure of your personal information in our possession, the mechanism implemented for exercising this right is the submission of a request by sending an email to vivamexicoinmobiliaria@gmail.com with the subject line: Request for limitation or disclosure of personal data.
The request must contain the following information:
Documents that may be used to prove identity include:
The original document must be presented for comparison.
If the data subject exercises this right through a representative, in addition to proof of identity of both parties, the representation must be proven by public instrument or power of attorney signed before two witnesses.
The period to respond to your request is 20 business days, and we will inform you of its outcome through the means you have provided.
You have the right to revoke the consent you may have granted us for the processing of your personal information, whether tacit, express, or in writing.
The mechanism implemented for this is the submission of a request by sending an email to vivamexicoinmobiliaria@gmail.com with the subject line: Request for revocation of consent for the processing of personal data.
The request must contain:
The documents to prove identity may be the same as those indicated above.
The original document must be presented for comparison; for this purpose, this may be done by prior appointment at calle 2da Norte 205, block C, Colonia Sector Reforma A, Puerto Escondido, Municipality of San Pedro Mixtepec, District of Juquila, State of Oaxaca.
If acting through a representative, the representation must be proven by public instrument or power of attorney signed before two witnesses.
The period to respond to your request is 20 business days, and you will be informed of its outcome through the means provided.
We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties and under the terms established by such law.
Except for the cases provided in Article 37 of the Law, transfer may take place in the following situations:
We will only transfer your personal data to third parties, domestic or foreign, that are legally or commercially related to us in order to fulfill the purposes described in this notice.
We may transfer your personal data, among other cases, to the Tax Administration Service; to persons affiliated and/or commercially related to us; to various authorities; to public notaries; and to financial institutions involved in loans related to the contracts we enter into.
Your personal data will be processed only for the time necessary to fulfill the purposes described in this notice and in accordance with the respective legal provisions.
We reserve the right to make modifications or updates to this privacy notice at any time in response to legislative developments, internal policies, or new requirements for the provision or offering of our services or products.
These modifications will be made available to the public through the website www.vivamexicoinmobiliaria.com.
You may exercise your rights of access, rectification, cancellation, and opposition, known as ARCO rights, with respect to your personal and/or sensitive data.
Likewise, you may limit the use or disclosure of your personal data and revoke the consent you have granted for its processing, provided that such processing is not necessary or does not derive from a legal relationship.
ARCO rights consist of:
If you wish to access, rectify, cancel, or oppose the use of your personal data, you must send an email to vivamexicoinmobiliara@gmail.com with the subject line: Request for access, rectification, cancellation, or opposition, as applicable.
The request must contain the name of the data subject, statement of facts, address or email to communicate the response, documents proving identity or legal standing, description of the personal data regarding which the ARCO right is intended to be exercised, and any other element allowing its location.
The documents to prove identity may be those already indicated in this notice, and the original must be presented for comparison by prior appointment at the address indicated.
If acting through a representative, the representation must be proven by public instrument or power of attorney signed before two witnesses.
If you consider that your right to personal data protection has been harmed by any conduct of our employees or by our actions or responses, or if you presume that there is any violation of the law in the processing of your personal data, you may file the corresponding complaint or claim before the INAI.
The processing of your personal data in our possession will be carried out in accordance with this notice, therefore it is understood from this moment that you expressly authorize the responsible party and the data officer to process your personal information for that purpose, until such time as you express your opposition through any of the mechanisms indicated by law.
For any matter related to the processing of your personal information that has not been addressed in this Comprehensive Privacy Notice, please contact the data officer whose details are set out at the beginning of this document.